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Generative AI roadshow in North America with AWS and Hugging Face

AWS Machine Learning Blog

In 2023, AWS announced an expanded collaboration with Hugging Face to accelerate our customers’ generative artificial intelligence (AI) journey. Hugging Face, founded in 2016, is the premier AI platform with over 500,000 open source models and more than 100,000 datasets. Reach out to your AWS Account Manager or submit your request.

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Powering the future: The synergy of IBM and AWS partnership

IBM Journey to AI blog

IBM and AWS have been working together since 2016 to provide secure, automated solutions for hybrid cloud environments. This understanding forms the cornerstone of the IBM and AWS collaboration, creating an environment where data and AI are seamlessly integrated to yield remarkable results.

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Manage your Amazon Lex bot via AWS CloudFormation templates

AWS Machine Learning Blog

Managing your Amazon Lex bots using AWS CloudFormation allows you to create templates defining the bot and all the AWS resources it depends on. AWS CloudFormation provides and configures those resources on your behalf, removing the risk of human error when deploying bots to new environments. Resources: # 1.

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Bundesliga Match Fact Keeper Efficiency: Comparing keepers’ performances objectively using machine learning on AWS

AWS Machine Learning Blog

While being the well-deserved Switzerland’s #1 since 2016, time will tell whether he pushes Manuel Neuer off the throne in Munich. Bundesliga and AWS have collaborated to perform an in-depth examination to study the quantification of achievements of Bundesliga’s keepers. And let’s not forget about Gregor Kobel.

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Knowledge Bases for Amazon Bedrock now supports metadata filtering to improve retrieval accuracy

AWS Machine Learning Blog

At AWS re:Invent 2023, we announced the general availability of Knowledge Bases for Amazon Bedrock. You can query using either the AWS Management Console or SDK. If you want to follow along in your own AWS account, download the file. Metadata can be string, number, or Boolean. Virginia) and US West (Oregon).

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Multilingual customer support translation made easy on Salesforce Service Cloud using Amazon Translate

AWS Machine Learning Blog

AWS and Salesforce have been in a strategic partnership since 2016, and are working together to innovate on behalf of customers. In this post, we demonstrate how to link Salesforce and AWS in real time and use Amazon Translate from within Service Cloud. This solution has the following prerequisites: An AWS account.

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Reduce call hold time and improve customer experience with self-service virtual agents using Amazon Connect and Amazon Lex

AWS Machine Learning Blog

Solution overview To tackle these challenges, the KYTC team reviewed several contact center solutions and collaborated with the AWS ProServe team to implement a cloud-based contact center and a virtual agent named Max. Amazon Lex and the AWS QnABot Amazon Lex is an AWS service for creating conversational interfaces.

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