Principal Financial Group uses QnABot on AWS and Amazon Q Business to enhance workforce productivity with generative AI
AWS Machine Learning Blog
NOVEMBER 15, 2024
In business for 145 years, Principal is helping approximately 64 million customers (as of Q2, 2024) plan, protect, invest, and retire, while working to support the communities where it does business and build a diverse, inclusive workforce. As Principal grew, its internal support knowledge base considerably expanded.
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