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Explaining the Whys of Customer Churn with Snowflake Cortex LLMs

phData

In this blog, we’ll look at how to apply Generative AI on top of predictive ML models to enhance explainability. To see this in action, we see a simple example of Snowflake Cortex using an SQL query that joins churn metrics and the top ten important model features. days, account_tenure_median = 5.01 days, account_tenure_median = 5.01