Principal Financial Group uses QnABot on AWS and Amazon Q Business to enhance workforce productivity with generative AI
AWS Machine Learning Blog
NOVEMBER 15, 2024
With the QnABot on AWS (QnABot), integrated with Microsoft Azure Entra ID access controls, Principal launched an intelligent self-service solution rooted in generative AI. Principal sought to develop natural language processing (NLP) and question-answering capabilities to accurately query and summarize this unstructured data at scale.
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