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How AWS sales uses Amazon Q Business for customer engagement

AWS Machine Learning Blog

Earlier this year, we published the first in a series of posts about how AWS is transforming our seller and customer journeys using generative AI. Field Advisor serves four primary use cases: AWS-specific knowledge search With Amazon Q Business, weve made internal data sources as well as public AWS content available in Field Advisors index.

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Harmonize data using AWS Glue and AWS Lake Formation FindMatches ML to build a customer 360 view

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Companies are faced with the daunting task of ingesting all this data, cleansing it, and using it to provide outstanding customer experience. Typically, companies ingest data from multiple sources into their data lake to derive valuable insights from the data. Run the AWS Glue ML transform job.

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An integrated experience for all your data and AI with Amazon SageMaker Unified Studio (preview)

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Many of these applications are complex to build because they require collaboration across teams and the integration of data, tools, and services. Data engineers use data warehouses, data lakes, and analytics tools to load, transform, clean, and aggregate data. Choose Create VPC.

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Introducing the Amazon Comprehend flywheel for MLOps

AWS Machine Learning Blog

This feature also allows you to automate model retraining after new datasets are ingested and available in the flywheel´s data lake. First, let’s introduce some concepts: Flywheel – A flywheel is an AWS resource that orchestrates the ongoing training of a model for custom classification or custom entity recognition.

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Simplify continuous learning of Amazon Comprehend custom models using Comprehend flywheel

AWS Machine Learning Blog

Flywheel creates a data lake (in Amazon S3) in your account where all the training and test data for all versions of the model are managed and stored. Periodically, the new labeled data (to retrain the model) can be made available to flywheel by creating datasets. The data can be accessed from AWS Open Data Registry.

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Build ML features at scale with Amazon SageMaker Feature Store using data from Amazon Redshift

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Amazon Redshift uses SQL to analyze structured and semi-structured data across data warehouses, operational databases, and data lakes, using AWS-designed hardware and ML to deliver the best price-performance at any scale. If you’re familiar with SageMaker and writing Spark code, option B could be your choice.

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Build a robust text-to-SQL solution generating complex queries, self-correcting, and querying diverse data sources

AWS Machine Learning Blog

Third, despite the larger adoption of centralized analytics solutions like data lakes and warehouses, complexity rises with different table names and other metadata that is required to create the SQL for the desired sources. Our solution aims to address those challenges using Amazon Bedrock and AWS Analytics Services.

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