AI/ML-driven actionable insights and themes for Amazon third-party sellers using AWS
MARCH 7, 2023
This post presents a solution that uses a workflow and AWS AI and machine learning (ML) services to provide actionable insights based on those transcripts. We use multiple AWS AI/ML services, such as Contact Lens for Amazon Connect and Amazon SageMaker , and utilize a combined architecture. Validation set 11 1500 0.82
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