Generative AI and CX: Companies Can Implement Generative AI to Address Evolving Customer Expectations and Become More Efficient
insideBIGDATA
JANUARY 2, 2024
In this contributed article, Matt Edic, Chief eXperience Officer, IntelePeer, delves into how Generative AI can elevate customer experiences with curated responses based on consumer demands and previous knowledge of the challenges faced when implementing.
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