How to Keep the Human Element in Digital Customer Experience
Dataconomy
AUGUST 31, 2018
It’s not a question. Digital customer engagement and service is on the rise. Customers are of the hope that businesses will in day’s to come, implement digital channels to solve service issues and complete transactions. According to Zendesk, 70 % of customers expect companies to have a self-service option in. The post How to Keep the Human Element in Digital Customer Experience appeared first on Dataconomy.
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